Everybody’s outsourcing their data entry. Everywhere you look around, there’s an outsourcing dat entry service provider who offers the cheapest rates and supposedly the best quality deliverables. We all know that quality comes at a price! So how do you choose the right BPO service provider in India? Though it may seem a little challenging initially, choosing a proficient outsourcing partner for your business requirements is no rocket science! Here are some interesting tips for choosing one:
Do some research
There’s Google and every other search engine where you can search for the best data entry service provider. Make sure you use the offline resources also to check. Check for the services provided and how long they have been in business. The longer they have been in business, the more experienced they are in it and have survived competition because of their quality work.
Shortlist the top service providers
Shortlist some of the best outsourcing partners suggested by the online and offline sources. Make sure that each of your shortlisted data entry service provider offers complete data solutions that your business needs.
Check their online and offline reviews
Once the list is ready, check for reviews online and offline. Everyone knows that online reviews can also be bought. Make sure you take a quick glance of all the reviews available online. If you have friends in the business, check with them about the shortlisted service providers.
Visit their premises – online or offline
Though this may not always be possible, it will be best if you can visit the premises to understand the kind of atmosphere in which their resources will be working on your data. Competent outsourcing partners will offer to show you around their office online or offline.
Check other terms and conditions
Any other terms and conditions listed by the outsourcing partners also have to be checked and compared. One of the major aspects to check is the turnaround time they mention in their terms. A competent and scalable offshore data entry services provider will ensure deliverables in less turnaround time.
Check their quality policy
When dealing with information, the outsourcing partner should have a detailed and all-encompassing quality policy which they have to strictly follow. Ask for their quality policy and get it vetted by a domain expert. You can also request for their quality audit reports which will give you an idea of how well they follow those policies.
Check their data security policy
Data security is of great importance to all businesses. So, collect the outsourcing partners’ security policy and get it vetted by a domain expert.
Connect with them and collect their profile
The best way to know someone’s experience is to ask them. Contact each of the shortlisted outsourcing service providers and request their quotation and profile.
Get references
You can either ask for references from the data entry companies in India or check with their clients directly. You can get their clients’ list from their website or from the details they provide.
Enter into a legal contract
Legal contract will bind both parties to the terms and conditions agreed upon. This is very important for all businesses to make sure that their data and investment are safe.
Discuss the payment terms
Once you are comfortable with the rest of the aspects, you can now discuss the payment rates and terms with the shortlisted data entry business provider. Low cost may cost you quality. So, compare with the existing market rates and go with someone who offers competitive rates.
Get sample work
Sample works give you a clear idea about what the shortlisted companies can offer. You can clearly understand how well they align with what they promise and what you require.
At each step, you may find that very few of the shortlisted companies remain till the end. You can choose from the ones who comply with all these aspects of outsourcing data entry.